Escalations
Review escalated tickets and backlog items, separate automatic SLA breaches from manual escalations, and open the source record directly.
Operational queue for Neema Mollel
Showing 2 of 2 escalations
Source | Work Item | Mode | Priority | Status | Owner | Escalated To |
|---|---|---|---|---|---|---|
BACKLOG-0003 Dept Backlog | QA | Stabilize shared QA device image refresh workflow Shared device readiness is affecting QA delivery timelines. | Manual | Critical | In Progress | Brian Kimaro Due 20 June 2026 09:30 | Project Manager By Neema Mollel on 20 June 2026 08:20 |
TICKET-0007 Tickets | QA | QA device cabinet inventory mismatch Shared device allocation is affecting daily QA scheduling. | Manual | Medium | Reopened | Neema Mollel Due 22 June 2026 05:30 | Project Manager By Neema Mollel on 19 June 2026 12:00 |