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Ticketing

Dept Backlog

Review backlog items by department, track queued work, and separate backlog management from active tickets.

Session view for Neema Mollel

Backlog ID

Title

Type

Priority

Status

Department

Owner

BACKLOG-0001

Standardize month-end support intake checklist for Finance

Requested by Rehema Ally | Queued for Planning

Process Improvement

High

Queued

FinanceNeema Mollel
BACKLOG-0002

Backlog request for reusable design review feedback template

Requested by Joyce Lema | On Track

Enhancement

Medium

Open

Product DesignKelvin Ruweta
BACKLOG-0003

Stabilize shared QA device image refresh workflow

Requested by Peter Kato | At Risk

Infrastructure Issue

Critical

In Progress

QABrian Kimaro
BACKLOG-0004

Create backlog triage path for sensitive HR follow-up requests

Requested by Joseph Haule | Protected Handling

HR Issue

High

Open

HRSalma Omari
BACKLOG-0005

Queue self-service environment access recovery documentation

Requested by Amani Msuya | On Track

General Support

Medium

Open

EngineeringNeema Mollel
BACKLOG-0006

Review manager dashboard export follow-up requests

Requested by Kelvin Ruweta | Queued for Grooming

Feature Request

Low

Queued

Product ManagementUnassigned
BACKLOG-0007

Improve cross-department invoice approval ownership rules

Requested by Neema Mollel | On Track

Enhancement

High

Reopened

OperationsNeema Mollel
BACKLOG-0008

Prepare onboarding asset readiness audit backlog item

Requested by Salma Omari | On Track

Process Improvement

Medium

Resolved

HRBrian Kimaro